Reservations: (+34) 952 917 417 /
(+34) 661 573 214

Do you have questions or queries?


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Hours of operation:
Monday to Friday from 9 a.m. to 7 p.m.
/
Contact
Reservations: (+34) 952 917 417 / Contact
EN
Hotel reception +34 937 677 800
DWO Sirius by Checkin **** SUP | Santa Susanna - Barcelona | Web Oficial

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FAQs @ Frequently Asked Questions

Have you had any doubts? Do not worry! In this section you will find all the answers to your questions. Take a look at the most frequently asked questions that our clients usually have, you will surely find the answer to your question.
If you still cannot find the answer you were looking for, we will be happy to assist you by phone (+34) 93 767 78 00 , or by sending an email to reservas.sirius@dwohotels.com. You also have the possibility to contact us through the contact form on our official website.
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How can I get to the hotel?

On our website: www.dwosirius.com in the Location section, you have all the information.;

I plan to be late. Until what time can I check-in?

You can check-in 24 hours a day

Is the entrance to the hotel open at night?

You can enter and leave the hotel at any time of the day and night. Our reception is active 24 hours a day.

What time can I enter the room?

The time of entry to the room is from 14:00.
If you arrive earlier, you can leave your luggage, enjoy our facilities and go making the necessary arrangements at reception.

What time should I leave the room?

The time of departure from the room is until 12:00 maximum. We have the option of booking LATE CHECK OUT (until 3pm) at a cost of € 30 per room. (This Late check out will always be subject to the availability of the establishment and notifying one day in advance)

Can I bring my pet?

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Is there a pool towel or do I have to bring it?

Yes, we have a pool towel service. A deposit of € 10 must be made at the reception, at the time of purchase and which will be returned at the time of the return.

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